Premium Cloud Hosting Solutions

1. Acceptable Use Policy

All services provided by SkyHosting may be used for lawful purposes only. Transmission, storage, or presentation of any information, data, or material in violation of any applicable law or regulation is prohibited.

2. Prohibited Content

You may not use our services to publish content or engage in activity that is harmful to others or illegal under applicable law, including:

• Content that infringes on intellectual property rights
• Pornographic or obscene content
• Malware, viruses, or other harmful software
• Content promoting illegal activities
• Phishing or fraudulent sites

3. Resource Usage

To ensure optimal performance for all customers, we have established resource limitations:

• CPU usage may not exceed 25% for more than 90 seconds
• Memory usage may not exceed allocated RAM
• Processes may not run for longer than 180 seconds
• Database queries may not exceed 5,000 per hour

4. Backup Policy

While we perform regular backups of shared hosting accounts, customers are responsible for maintaining their own backups. SkyHosting is not responsible for lost data or for data that is not backed up.

5. Payment and Renewal

All services are billed annually. Renewal notices are sent 30 days before the renewal date. Accounts not renewed by the due date will be suspended after 7 days and terminated after 30 days.

6. Refund Policy

We offer a 30-day money-back guarantee on all shared hosting plans. This does not apply to domain registrations, SSL certificates, or any other add-on services.

7. Termination

SkyHosting reserves the right to suspend or terminate services for violation of these terms without prior notice. No refunds will be provided for terminated services due to policy violations.